About Biomyo

What is Biomyo?

Biomyo is a travel-focused lifestyle brand offering thoughtfully designed essentials for people who want to explore responsibly. Our products are created for convenience, reliability, and mindful living.

Who is Biomyo for?

Biomyo is for travelers, outdoor lovers, families, and anyone who wants practical products that align with a more conscious lifestyle.

Is Biomyo a registered company?

Yes. Biomyo is a brand operated by Hanum Inc., a registered company committed to responsible business practices.

Travel & Product Use

Are your products durable for travel?

Yes. Our products are designed to handle real travel scenarios — from flights and road trips to camping and outdoor gatherings.

Are they suitable for outdoor use?

Absolutely. Biomyo essentials are made for outdoor dining, travel convenience, and everyday use.

Do you offer ready-made kits?

Yes. We offer curated travel and outdoor kits that bundle essential items for ease and value.

Can I use these products for events and gatherings?

Yes. Many of our essentials are ideal for picnics, parties, and outdoor events.

Orders & Shipping

Where do you ship?

We ship to multiple regions. Available shipping options and rates are shown at checkout.

How long does delivery take?

Delivery times vary depending on your location. Estimated timelines are shown at checkout and in your confirmation email.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email.

What if my order is delayed?

Occasional carrier delays can happen. If your order is significantly delayed, please contact us and we’ll assist you.

Payments & Billing

What payment methods do you accept?

We accept major credit cards and other secure payment methods available at checkout.

Why does my bank statement say Hanum Inc.?

Biomyo is operated by Hanum Inc., our registered company name. This may appear on your billing statement.

Returns & Support

What is your return policy?

We offer a 30-day satisfaction window. If you're not satisfied with your purchase, please contact us within 30 days of delivery.

What if I receive a damaged item?

Please contact us within 48 hours of delivery with photos, and we will arrange a replacement or solution.

How can I contact customer support?

You can reach us anytime through our Contact page. We aim to respond within 24–48 business hours.

Pet Products

Are your pet products suitable for travel?

Yes. Our pet essentials are designed for convenience while you're on the move with your pet.